Excellent product, awful culture - Anonymous employee Fundraise Up Employee Review

2.0
25 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some incredibly bright and creative minds at this company who genuinely care about the industry and customers. The compassionate, human-oriented soul of the company is still intact - although this compassion is external-facing only, and even this is likely not for long.

Cons

The CEO has made it clear that he does not want his company to be remote-first and the company is therefore run with old-school in-office policies that do not translate well to a remote environment. As a result, the company culture is one of extreme surveillance and compliance - prioritized over actual job function performance. If you are a remote work veteran who is used to the give-and-take flexibility of standard WFH startup culture (put in the extra hours when needed, take breaks when needed - just make sure the work is done and done well), then this company will not be the right fit for you. There are many contradictions in the company policies that will make it feel hard to meet their exacting standards. For example, you will be asked during your onboarding phase to download all of your work tech stack to your personal phone but reprimanded if you use your personal phone for work. Expect PTO use, unconventional working schedules, and genuine collaboration to be frowned upon at best, punished at worst. Zoom fatigue is real at this company - there's a large number of mandatory meetings (you'll never have time to actually get anything done) and a strict camera-on policy. There is high turnover and low morale here, and I shudder to imagine how this will worsen with scale. Long story short - this is a high-anxiety, low-reward work environment and I suggest you stay far away.

Explore other reviews about Fundraise Up

5.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Best product in the industry - Well resourced teams - Mission driven impact - Open minded leadership - Great new executive hires

Cons

scaling pains and process lags

1.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The product is strong and fairly easy to use.

Cons

So much potential but so poorly led. The only team held accountable to anything is sales and they are also the team severely underserved. Marketing only cares about the big orgs so leads are scarce. Finance has promised a new comp plan that will make attaining OTE possible but continue to push off delivery (for over a year now). AEs who hit 120%+ of quota, at best will see 90% of their OTE. Not a single new AE has ever been able to get close to their expected OTE regardless of their success. The majority of reps aren’t topping 70%. The company culture has gone down hill and turnover is rampant. People get fired left and right and others learn about it when they see their slack set or inactive. Everyone just fights for “credit” instead of actually doing something to drive more revenue. This is especially true for partnerships and marketing. 90% of what they take credit for they never touched. Tons of wasteful spending and over hiring for the sake of hitting a headcount KPI. They force 9-6 east coast hours and claim they don’t want anyone working past 6, but it impossible to do that. They also want travel to only happen nights and weekends so it doesn’t interrupt working hours. The work life balance is the worst I’ve ever experienced. The stress levels from everyone is evident. So much potential, but will take a leadership overhaul, and learning to treat employees respectfully. Recruiters on the hunt should be hitting up their employees because they are all looking to leave.

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Fundraise Up Response
3mo
Thank you for taking the time to share your feedback. We respect that each employee’s experience is unique, and we appreciate you sharing your perspective. While we are sorry to hear that your experience does not reflect what we strive to build at Fundraise Up, we also want to acknowledge the broader progress we’ve seen across the organization. Over the past year, our employee engagement scores have increased quarter over quarter, and we continue to see strong participation in our engagement surveys. That data helps guide how we improve the employee experience and where we focus our efforts as we grow. Accountability across teams is a priority for us as we scale. Our goal is to ensure that every function — including sales, marketing, partnerships, product, and finance — is aligned in supporting our customers and nonprofit partners globally. As with any growing company, we are continually evolving how teams collaborate and how we support our go-to-market organization. Work-life harmony is also extremely important to us. As a global organization, we operate in a results-oriented environment where managers have flexibility to structure schedules that support their teams while ensuring coverage during core business hours for our customers and partners around the world. We’re also entering an exciting new chapter at Fundraise Up. We recently welcomed our new Chief Revenue Officer in March and are looking forward to our new Chief Product Officer joining in April. We’re energized about the future of the company and the continued opportunity to grow, innovate, and support the nonprofits we serve. Thank you again for sharing your feedback. It looks like you’re a current employee — if you feel comfortable, we encourage you to share your thoughts directly with our PBP team, with me :), or through other engagement channels so we can address concerns in real time and continue improving the employee experience together. Thank you, Ali Lee, CHRO
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