KPIs over People - Auto Damage Field Adjuster GEICO Employee Review

1.0
6 July 2016
Recommend
CEO approval
Business outlook

Pros

Good training program for entry level employees, best to get the experience they leverage for a better job somewhere else.

Cons

Company doesn't give a damn about lower level employees. They peg your performance to upper management set KPIs, which no one can actually accomplish. This leads to chronic underachievement and constant "coaching." Resulting in most employees feeling like they're working hard, yet not good enough and sometimes fearing for their job. When I left my manager told me they demand 120% out of their employees, hoping to get 90-100% because if they ask for 100 they'll likely get 70. I think this is manipulative and cruel to do to honest hard working people.

Explore other reviews about GEICO

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Incredible opportunities Competitive pay Great culture

Cons

We move fast, it is very fast paced

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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