My experience at GEICO definitely made me realize that call-center jobs aren't the best position for me. - Salvage Specialist GEICO Employee Review

2.0
15 Apr 2012
Recommend
CEO approval
Business outlook

Pros

GEICO has a great benefits package, the pay is good for the middle GA area, and the training process is the best I've seen.

Cons

GEICO thrives on micromanagement which causes unnecessary stress. Customer Service calls are rated "A calls" or "Non-A call." If you are rated with an "A call" you might as well have received a "Non-A call" because there is always something that you should have done better or differently.

Explore other reviews about GEICO

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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