It's a good experience - Customer Service Representative GEICO Employee Review

3.0
30 Aug 2012
Recommend
CEO approval
Business outlook

Pros

-Profit Sharing -Merit Raises every year (provided that you're stats are high) -Different work schdules to choose from -Great Health Insurance -Dental and eye insurance -2 Weeks of Vacation a year and 3 once you hit 5 years -Paid sick leave -Holiday Pay -Promotions Not a bad place to work, i started when i was 19 so i was used to the strict environment since i was right out of high school. Some people move up really fast and a lot of people can make a great career out of it. Everyone off the phone seem to love their jobs.

Cons

-to keep people on their feet and doing good, they use scare tactics (losing your job) -It's very hard to get on a 9-5 shift -Have to work 2 Holidays a year and they're open on Christmas and Thanksgiving -Have to maintain 97% dependability or your jobs on the line (not very family oriented) -Very stressful -Not very fair..Employees are treated different If you can't handle stress and if you're not flexible with your schedule you may want to think twice about getting a job there.

Explore other reviews about GEICO

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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