Terrible - Customer Service Representative GEICO Employee Review

1.0
9 Sept 2012
Recommend
CEO approval
Business outlook

Pros

decent pay in this economy and excellent benefits.

Cons

Too many to name. Before I took the position at Geico I was very skeptical about it. The reason being is because I saw quite a lot of negative comments about the company and management and the so called "coaches". To make a long story short a lot of the negative comments are not here they have been removed. I guess to give a false impression. I would tell anyone beware of a company that has an 80% turnover rate. They do not actually want older employees there and will make it hard for the ones that are there to move them out. My advice to anyone offered a job there is don't accept it. I and several of my coworkers left because of all the nonsense there.

Explore other reviews about GEICO

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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