Pros
GEICO provides their employees with great and extensive training. Great benefits like 401k, medical and Profit sharing base on you yearly income. 80 hours of PTO plus floating holidays upon the first year of service. Easy to take vacation as long as you understand the consequences of coming back to a heavy work load. Company car and mileage allowance for auto damage field adjusters. Monday to Friday work schedule with optional but not mandatory weekend shifts. Profit sharing is celebrated once every year, this is base on your Yearly salary. 10% goes to your 401k and the rest comes to you in a form of a check aka bonus.
Cons
Heavy work load and unrealistic work goals. Raises base on core metrics which can be affected by territories chosen by upper management, therefore most adjusters will never get major raises as most areas of town are consider high severity. Management seems approachable and willing to work with the adjuster but not much changes. it comes down to who you know and how much they like you. Overtime is only allowed per supervisors approval in advance, you have 7.75 hours every day to complete 6-8 claims. One claim means to complete a vehicle inspection, speak to the customer, speak to the repair shop, agreed to the repairs with all the parties involve. locate parts and issue payment for those repairs and parts. The Adjuster will also handle the communication with the customer throughout the whole claim process, the adjuster will handle the customer's rental vehicle and limits. All this per claim times 6-8 per day or 35-42 claims per week. High turnover rate, your team and supervisors will be changing constantly to meet the demand of employees who leave the company. First look claims are consider 1.0 points in the score metric. First supplements are consider 0.5 points in the score metric. second supplements and every supplement after that are consider 0.0 points in the score metric. if a adjuster has multiple 2-3-4-and on supplements in one day then the adjuster is expected to complete enough claims to add to a 4.0-5.0 score. this can mean working late during the week but not clocking the overtime as it affects your overall core metric. Be prepare to work late almost every day of the week, also be prepare to handle multiple upset customers and repairs shop when you take time off as you will have to handle heat cases upon your return. Be prepare to handle adverse repair shops, commercial claims and fraud claims, negotiation is a major part of this job which can become very stressful at times. Work load does not allow for life balance during the week. GEICO is among the lowest paying employers for the Auto Damage Adjuster pool.