RUN - Do not walk As Fast As You Can Away From The Application For Employment - Claims Service Representative GEICO Employee Review

1.0
14 Aug 2009
Recommend
CEO approval
Business outlook

Pros

GEICO, or more appropriately called by those of us who work here, "SLAVECo" has to be the worst employer and job that I have ever dealt with in my life. SLAVECo will interview you and smile, pat you on the back, shake your hand and love you all the way to training. Once training begins, it's like they've pushed you down a very high slide. You enjoy the ride until you hit bottom, face first into the dirt ... the actual job itself. Once you're on the floor you are expected to be an autonomous robot claims drone - read everything you say from a script that changes weekly, be careful how you conjugate your verbs! And dread the feared "A Call" when you get scored down for the pick of the week in mark downs. Wait until your Manager talks to you about why you arent meeting your goals - and you tell her that its because you dont know exactly what your goals are because they change every week. She'll look at you with her eyes bulged out of her head and tell you you should have got in in your email. Along with the 400 other pieces of garbage that pop up every day telling about free this or come and get something but that's only for the people who arent tied down to a phone and aren't even allowed a potty break without it counting against theire rating. SLAVECo is a horrible company. They treat their employees worse that dirt. Of course that is my opinion and my experience. RUN , do not walk away from applying for a job here!

Cons

Management ... Zero Respect for employees Management ... Unrealistic goals and expectations

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5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

GEICO stands out for its world-class training and onboarding, which gives employees a strong foundation from day one. The training programs are structured, practical, and continuously improved based on feedback, helping new hires ramp quickly and confidently. The company also offers exceptional growth and development opportunities. There are clear paths for advancement across all operational areas (Claims, Service, Sales, etc.), supported by coaching, mentorship, and leadership development programs. Employees have access to tuition assistance, certifications, and professional development resources, making it easier to build a long-term career. GEICO provides strong stability as an established industry leader, with competitive compensation and benefits. The performance-driven culture rewards results and creates opportunities for high performers to advance quickly. Another highlight is the focus on internal mobility and skill-building. Associates are encouraged to expand their capabilities, take on new challenges, and grow into leadership roles through hands-on experience and real-time coaching.

Cons

The environment is performance-driven and fast-paced, which can feel demanding at times, especially during periods of high volume or organizational change. Expectations are high, and success requires strong time management and adaptability. Hybrid/in-office expectations may vary by role and business need, which can be an adjustment depending on personal preferences.

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