Good pay but many leaders lack maturity. - Management Development Program GEICO Employee Review

3.0
31 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits, some good people.

Cons

Customer service just is not a fun job, and GEICO’s management method is to essentially babysit and micromanage employees. As a customer service MDP, I felt like I was learning how to be a high-paid adult babysitter, not a leader. I don’t think anyone genuinely enjoys their job at Geico (at least not in customer service), they enjoy the pay, benefits, and some of their coworkers and have the ability to continue doing a job they don’t enjoy, for the money. I’m just not that kind of person.

Explore other reviews about GEICO

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Organized in the hiring and training process

Cons

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.

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