Micromanaged and depressing - Auto Damage Adjuster II GEICO Employee Review

2.0
15 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Great benefits- vacation time, sick time, floating holidays, profit sharing, company car

Cons

Excellent vacation time but never allowed to take it when you want. Every detail of your day is micromanaged. Management sucks the life out of you. You are expected to drop everything you are doing, even if you have a customer scheduled appointment, when management tells you to go do something. But yet we are supposed to put customers first. Last minute meetings and are told to tell our customers to reschedule when sometimes that is the only time our customer can meet. We are expected to completed 12hrs worth of work in a 8.5hr work day which we only get paid for 7.75hrs but yet we have to eat lunch while driving and always answer our phones. So you work the full 8.5hrs and they cut your pay. You end up having to work before or after hours to catch up with the administrative work the company makes you do. The goals are unrealistic. You end up on auto-pilot just counting down the minutes until you are off and the days until the weekend hits.

Explore other reviews about GEICO

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Organized in the hiring and training process

Cons

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.

See reviews by: Helpful|Rating|Date|All