Horrible employer....run the other way - Telephone Claims Representative I GEICO Employee Review

1.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

There are no pros here.

Cons

It's an electronic sweatshop. They continue to take benefits away from employees, force us into the office more and more when we could easily work from home, and continue to crush employees under heavy micromanaging, ever-changing metrics, empty promises, and constant criticism. Everyone's health here suffers, as does the dismal morale.

Explore other reviews about GEICO

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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