A Sinking Ship - Claims Specialist GEICO Employee Review

2.0
7 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- Good pay - Supportive supervisors - Good benefits

Cons

- Job is mentally and emotionally draining - Metrics change every month and you are expected to get excellent surveys even if you have to deliver bad news to customers - High performers were constantly passed up for promotions - They slowly took away all the perks that made the job worthwhile (like profit sharing and WFH)

Explore other reviews about GEICO

5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment and super friendly supervisors who want you to succeed

Cons

There are no cons in my experience

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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