Auto Damage Adjuster - Auto Damage Adjuster GEICO Employee Review

2.0
24 Jan 2016
Recommend
CEO approval
Business outlook

Pros

You can shape your schedule based on how effectively you time manage

Cons

Management in GEiCO, specifically in the Auto Damage field is very condescending. It my years of adjusting, I have found that for some reason in this company's department, there is just something about the workers that are in this position. They breed a mentality of you as the adjuster are smarter and more understanding of how to fix cars than the actual body shops do. (With that being said, some body shops do try to take advantage of the situation, especially with the newer hires, but that's something you learn as you develop in the position) You go to training and fix a small tear and they expect that to be your bases of knowing how to effectively do your job for the remainder of your career at GEICO. Ultimately, the decision to leave the company came down to Management. Getting a degree taught me to learn and thinking freely and think outside the box. In this position, that is opening frowned upon. They pretty much want you to do what you're told and don't question. The term "Below your paygrade" is common thrown around by other adjusters. They pay wasn't the worst, but seems a little low especially after doing some interviews and ultimately accepting another company's offer. The big prizes and thank you's every year seem to be a luncheon, which usually has small portions. Company match 401k would be nice, but I dont see that happening. Profit sharing is pretty cool, but some people tend to be a little reckless when it comes to being giving that much money, they are smart enough to save some for you come tax time. The Training is too extensive and unnecessary and in my opinion a waste of the company's money. I remember when I went through training, they touted a "3 month course" designed to prepare you for the position. All I remember was cramming every night (which studies have shown that cramming is terrible for retention and is ultimately a not effective way to learn) fearing if you were to pass a quiz the next day or be yelled at by one of the instructors because they had very *sarcastic* styles. (note sarcasm is not suppose to be an excuse to be rude to your students). The three months of training was pretty useless considering the first thing you're pretty much advised once you actually start the job is to forget everything you learned and learn what your supervisor and body shop wants. WASTED POTENTIAL. This also isn't the type of job to really form friends or connections. You don't really see anybody or talk to anyone else unless you're calling to see why they changed your estimate or something

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Cons

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2.0
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CEO approval
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Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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