BPO of America - Account Manager GLG Employee Review

Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

Not applicable at all (truly)

Genuinely I don’t know where to start. I’ve submitted and deleted two reviews in the past 3 months alone. On the surface GLG seems like the place to be to learn from members and executives, but just give it a little bit of time and you’ll quickly see how obvious the cracks are. The culture here is so toxic, managers either do not know or don’t want to delegate project work so you’ll find yourself getting whiplash just trying to get information related to your job from your OWN BOSS. At the same time everyone you interact with is the epitome of “that’s not my job”. The executive leadership team is a mean girls club made up entirely of friends of friends who have their direct reports working well into the night to pull things together so that they look good. The “motivators” the executives use is truly bullying (like constantly pulling up your job description to purposefully make you look and feel small) any other organization would identify making your employees purposely feel stupid and shut down as straight bullying. It’s truly no surprise that you will regularly see employees crying in the hallways. I have never seen a leadership team this incompetent.