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GO Communications

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Supportive team, but leadership's ego holds everyone back - Digital Marketing GO Communications Employee Review

3.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The working team was full of young, talented people with bright ideas and genuine passion for what they do. Everyone was very supportive of one another, and the teamwork made even the busiest days bearable. The 4.5-day work week was definitely a plus. Something you don’t see often in this industry. There is (or was) also solid exposure to a wide range of clients, which makes it a good learning ground for those early in their careers. The office location is convenient too, with plenty of F&B options, a grocery store, a pharmacy, and even a gym within the same building.

Cons

Salary offers are on the lower end compared to most agencies, and despite the heavy workload, management is reluctant to hire more people. This leads to an overworked and understaffed team, which in turn contributes to the medium-to-high turnover. Although the company brands itself as an integrated agency, it’s very much PR-first. Unfortunately, management often lacks understanding of digital marketing and social media, and they tend to disregard the judgment of the people they hired specifically for that expertise. There’s also a noticeable lack of professionalism when it comes to handling internal matters. Management tends to jump to conclusions without verifying facts, which creates an uncomfortable atmosphere. For example, when a former employee shared their experience online, certain leaders made assumptions about who wrote it instead of addressing the actual feedback. It was disappointing to see that kind of behavior from people in senior positions. Salary increments are minimal... sometimes almost insulting. In some cases, the figure verbally promised during one-on-one differs from what’s stated in the official letter, and questioning it tends to be dismissed. I think the company has also started tying salary adjustments or promotions to bonds, which doesn’t come across as a genuine way to reward performance.

Explore other reviews about GO Communications

1.0
12 Apr 2022
Recommend
CEO approval
Business outlook

Pros

None. Which explains the high turnover.

Cons

All the cons you can think of.

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GO Communications Response
4y
Thank you for your candid review. While we take all constructive criticism seriously and appreciate feedback at all levels, we firmly believe there is little weight, balance or substance behind the commentary provided. A point of contention behind the ‘anonymous’ review is that GO Communications does not hire or hold any position by the title of ‘Account Manager’ in the entire agency since inception which is rather perplexing. While we appreciate that not all individuals may subscribe to one particular environment or work culture, please feel free to reach out directly for a cup of coffee where we might be able to address your concerns in-person in an amicable manner. Notwithstanding, GO Communications will endeavour to continue its 16-year operational commitment to the forty-five strong individuals who continue to have aspirations and the appetite to learn, work in a team-orientated manner and be rewarded for dedication and hard work.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

1. The colleagues. 2. If you love repetitive, mind-numbing routines and have completely given up on growth, this place is an absolute sanctuary.

Cons

Where do we even begin? Let’s start with the recruitment pitch. You are sold the absolute dream, an agency wonderland. - The reality?Think more "low security correctional facility." - The open-door policy is an urban legend. The moment the COO wanders into the CEO’s office, the curtain falls. I’ve genuinely seen stronger, more independent characters in a local community theater production. - If you want to understand the corporate culture, you don’t even need to look inside the office. Just walk five minutes down the road to the local watering hole any day from 12:00 PM onwards. - Now for the fascinating operational math. Word on the street is that major team leads were allegedly encouraged to depart, which naturally triggered a mass exodus of the remaining staff. Very strange for a company that somehow keeps winning "Agency of the Year" or "Best Culture."

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