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GO Communications

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GO Communications Reviews

3.5

61% would recommend to a friend

(16 total reviews)

54% positive business outlook

GO Communications has an employee rating of 3.5 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GO Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

16 reviews
2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

4.5-day work week on paper, with Fridays being half days. Whether you actually get to enjoy this benefit may depend on workload, manpower, and business demands.

Cons

The biggest issue with this company is its culture. Despite presenting itself as modern and progressive, many management practices feel extremely outdated, hierarchical, fear-based, and driven by politics rather than merit. Employees are often told that performance matters, but in practice, visibility with leadership and maintaining the "right attitude" appear to carry more weight than actual results. Challenging decisions, providing professional disagreement, or offering alternative viewpoints can quickly result in being labelled difficult, regardless of work quality or track record. There is also a noticeable inconsistency in how policies are enforced. Certain individuals and departments appear to be held to different standards than others, creating a perception of favouritism that damages morale and trust. Rules that are applied strictly to some employees are often overlooked when it comes to others. The company maintains a highly rigid approach to attendance and office presence, with significant focus placed on monitoring timekeeping despite many employees regularly working beyond normal office hours. The emphasis on physical presence often feels disproportionate compared to the value placed on outcomes and productivity. Compensation and recognition are another recurring source of frustration. Strong performance does not always translate into meaningful rewards, leaving many employees feeling like there is little correlation between contribution, promotion, salary progression, and bonus allocation. High-performing individuals and teams have continued to receive minimal recognition despite delivering substantial value to the business. Leadership behaviour can also be unpredictable. Decisions are sometimes influenced by personal relationships, emotions, or internal politics rather than objective business considerations. Employees have witnessed staff members returning from meetings distressed, emotionally charged town halls, and management communication that creates more anxiety than confidence. One particularly concerning practice involved employees being required to sign employment bonds in exchange for receiving bonuses, while reportedly being given little opportunity to properly review the terms or seek independent consideration before making a decision. Experiences like this contributed to a broader feeling that employee welfare was often secondary to retention and control. The company has also struggled with resourcing. When employees leave, positions are not always replaced promptly, resulting in increased workloads for those who remain. At the same time, teams are often held accountable for outcomes influenced by factors beyond their control, including leadership decisions and broader business circumstances. There are talented people within the organisation and many employees work extremely hard. Unfortunately, the culture, inconsistent treatment, lack of trust, and top-down management style make it difficult to recommend as a place for long-term career growth, with many solid employees leaving the company.

1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues who help each other navigate challenges.

Cons

- Leadership frequently relies on fear and intimidation rather than coaching, support, and constructive feedback. - Employees often feel they must carefully monitor what they say and do to avoid negative repercussions. - Open discussions can quickly become blame-focused rather than solution-oriented. - Many employees are reluctant to raise concerns, challenge decisions, or provide honest feedback due to fear of consequences. - Initiative, independent thinking, and process improvement efforts are not always welcomed and can be perceived as challenging authority. - Management frequently appears to play favourites, resulting in inconsistent treatment of employees and creating perceptions of unfairness within the workplace. - Lack of accountability for ongoing workplace issues, despite them being widely recognized by staff. - Fear-based culture negatively impacts morale, engagement, and overall workplace wellbeing. - Poor communication and limited psychological safety make it difficult to foster innovation, collaboration, and trust. - The unhealthy workplace culture is noticeable enough that even clients have commented on it. After experiencing this environment firsthand, I know I’m not alone in this as most staff feel the same way. My biggest regret was being hoodwinked in my interview into believing that this was a place where employees could feel respected, trusted, and a place to grow.

3.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The working team was full of young, talented people with bright ideas and genuine passion for what they do. Everyone was very supportive of one another, and the teamwork made even the busiest days bearable. The 4.5-day work week was definitely a plus. Something you don’t see often in this industry. There is (or was) also solid exposure to a wide range of clients, which makes it a good learning ground for those early in their careers. The office location is convenient too, with plenty of F&B options, a grocery store, a pharmacy, and even a gym within the same building.

Cons

Salary offers are on the lower end compared to most agencies, and despite the heavy workload, management is reluctant to hire more people. This leads to an overworked and understaffed team, which in turn contributes to the medium-to-high turnover. Although the company brands itself as an integrated agency, it’s very much PR-first. Unfortunately, management often lacks understanding of digital marketing and social media, and they tend to disregard the judgment of the people they hired specifically for that expertise. There’s also a noticeable lack of professionalism when it comes to handling internal matters. Management tends to jump to conclusions without verifying facts, which creates an uncomfortable atmosphere. For example, when a former employee shared their experience online, certain leaders made assumptions about who wrote it instead of addressing the actual feedback. It was disappointing to see that kind of behavior from people in senior positions. Salary increments are minimal... sometimes almost insulting. In some cases, the figure verbally promised during one-on-one differs from what’s stated in the official letter, and questioning it tends to be dismissed. I think the company has also started tying salary adjustments or promotions to bonds, which doesn’t come across as a genuine way to reward performance.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 20 GO Communications reviews submitted anonymously by GO Communications employees. Read employee reviews and ratings on Glassdoor to decide if GO Communications is right for you.