Great company held back by poor management - Customer Service Representative GSK Employee Review

3.0
31 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Flexible, hybrid work options Annual bonus based on company performance Nice benefits package

Cons

Leadership is cold and unapproachable with big ego Productivity expectations require work to continue at home, long into the evening hours. Rampant nepotism and cronyism involved in hiring and advancement.

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GSK Response
2y
Thank you for taking the time to tell us about your experience – your feedback is very important to us. We want GSK to be a place where everyone can be themselves, and where diversity is embraced and celebrated. We would like to know more about your concerns so we can investigate further. Please contact us via our Speak Up channel https://gsk.i-sight.com/landing-page/

Explore other reviews about GSK

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Can't emphasize enough how approachable, non-judgmental, and supportive the team is, both managers and colleagues. Everyone genuinely cares about your holistic professional development and growth.

Cons

This may seem unrealistic, but I genuinely did not have a single negative experience during my time here.

2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits were great, pay was middle of the road all things considered.

Cons

Mangement left things to be desired.

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