Pros
Generally I really enjoy the work and the colleagues I work with. I am highly appreciative of the truly flexible working which just makes life so much easier and means when I am working, I'm more focused and 'on it'. Great offices in a central Birmingham location with good transport links. The organisation has great aspirations and is actively working to achieve them. The Commission has in the past year or so refocused its efforts on preventing harm to gamblers and ensuring that operators actively include protection and operational practice that is fair and promotes safety of players and this is a much more human focus which is absolutely right to have.
Cons
Career progression feels completely hamstrung in my case. The organisation is currently going through an HR-led process to harmonise job descriptions in an effort to remove the issues other reviewers have referred to which is a good start. There needs to be considerably more work done to practically embed collaborative working (it's talked about a lot but doesn't actually happen) and diversity. The Board/Exec's beliefs about how well things are going don't necessarily match reality on the ground.