Gambling Commission Reviews

4.1

91% would recommend to a friend

(69 total reviews)

Andrew Rhodes

94% approve of CEO

87% positive business outlook

Gambling Commission has an employee rating of 4.1 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gambling Commission employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

69 reviews
4.0
23 May 2023
Recommend
CEO approval
Business outlook

Pros

Excellent city centre location. Spacious office. I had a very supportive manager and team around me. Civil service pension contributions are generous, as are some of the salary sacrifice benefits.

Cons

Wages were completely stagnant. No real policy or movement to move up financially within your pay scale without substation job re-evaluation. The official line seems to be, if you don't like being paid so little, leave. So you end up with staff learning the business, how to do your job, then you have to go and find more money in another job. Very few paid training opportunities to further your career. One paid course made available in nearly six years. A strong culture of staff helping each other out. Plenty of ED&I discussions, but how well it works is something I couldn't judge as I'm fortunate to be born into a race that doesn't see much in the way of oppression. Total reward: A good concept, but unless you're able to make use of the savings offered on goods you probably can't afford, lumping salary, pension, annual leave, flexible working & retail offers into "total reward" feels a little hollow when you look at your payslip.

3.0
28 Apr 2018

Goods and bads

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generally I really enjoy the work and the colleagues I work with. I am highly appreciative of the truly flexible working which just makes life so much easier and means when I am working, I'm more focused and 'on it'. Great offices in a central Birmingham location with good transport links. The organisation has great aspirations and is actively working to achieve them. The Commission has in the past year or so refocused its efforts on preventing harm to gamblers and ensuring that operators actively include protection and operational practice that is fair and promotes safety of players and this is a much more human focus which is absolutely right to have.

Cons

Career progression feels completely hamstrung in my case. The organisation is currently going through an HR-led process to harmonise job descriptions in an effort to remove the issues other reviewers have referred to which is a good start. There needs to be considerably more work done to practically embed collaborative working (it's talked about a lot but doesn't actually happen) and diversity. The Board/Exec's beliefs about how well things are going don't necessarily match reality on the ground.

3.0
29 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Very friendly people, nice working environment including office location, comfort and things like the hot drinks offer. Work is very interesting.

Cons

It can be quite old fashioned and I think this starts with the Board. It is a shame that higher up the organisation most folks are very similar including demographic male, older, white which probably doesn't help change things. There are some exceptional people who don't fit that description but I think they probably get overlooked and so the organisation misses out. Example the best Director either didn't take or wasn't considered for the temporary CEO role. Despite what colleagues are saying, I hope that wasn't because she is young, female and pregnant. We are all hoping she is in the running for the role on a permanent basis because the alternative is either one of the other internal people who everyone knows aren't as good or again somebody new from outside who we all have to spend ages inducting only for them to spend a couple of years doing changes and then leaving us all to go round the same process all over again. I think this Board will choose more conservatively than last time so we'll end up with someone who is like most of them.missed opportunity.

Viewing 1 - 3 of 69 Reviews

Glassdoor has 76 Gambling Commission reviews submitted anonymously by Gambling Commission employees. Read employee reviews and ratings on Glassdoor to decide if Gambling Commission is right for you.