Difficult to succeed - Customer Service Representative Gap Employee Review

2.0
23 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Friendly peers Casual dress Good products Great customer service

Cons

Very restrictive break times Cannot have set schedule Cannot have assigned workspace Poor equipment and few resources Impossible metrics to meet Training insufficient Constant pressure to meet requirements with little assistance to do that

Explore other reviews about Gap

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Very relaxing and chill environment.

Cons

I can’t really think of anything.

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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