Needs help! - Anonymous employee Gap Employee Review

Why is it that with all the many mistakes that the company has made with hiring awful management and executives, that they still can't get it together? People at the top are so far in the clouds that they can't even understand what the actual worker bees do. There's also a very big class distinction used and referred to as "higher" level and "lower" level. Talk about making your hardworking employees feel small. They don't value their employees nor do they care about a work/life balance as advertised. With numerous changes, work loads and areas are crossing and rising dramatically. Also, talking to HR gets you no where but out the door.