Really abusive culture where bullying is rife - ASM (Area Sales Manager) Gartner Employee Review

1.0
25 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Good opportunities for learning at the AE level. Desperate to develop managers but it is a poisoned chalice. Processes are well defined, but no deviation from process permitted, even if it's in the customers interest. The analysts are amazing, but many of the top ones are leaving.

Cons

Internal processes are suffocating, and the company is run by back office functions that haven't got a clue. Order management, legal etc all have absolute power and weird it indiscriminately, making it impossible to get your job done. HR is a complete joke, staffed by totally indifferent cheerleaders, who wave Pompoms in the air while stabbing you in the back. Leadership is arrogant, sexist and bullying. Show the least sign of concern or empathy for a customer and you will be crushed. It's churn and burn, the people that succeed and rise to the top are ego maniacs who don't care in the slightest about anyone but themselves. The worst thing is, this is all lacquered over with the most cringe making 'appreciation events' that mean nothing. You could be at one in April, and fired in May. Really abusive place that promotes based on totally unintelligible criteria, hasn't got a clue about leadership and is ritually abusive.

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5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance and culture

Cons

Lack of growth depending on role

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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