Pros
Benefits were nice; vacation allowance was great; and their giveback to various communities
Cons
Where to begin- First, this site is obviously not being managed actively as Tom hasn't been the CEO for well over 12 months. If you are looking to work in the SHL business line, which is not part of Gartner any longer, know that you are working for a PE that doesn't understand the business, but does show genuine interest in learning. But in that learning, know that roles are being eliminated (as you would suspect). The culture is toxic in the U.S. and the values of the organization do not align with practices. HR is ill equipped to be strategic and do not add value in trying to understand what it will take to make SHL an employer of choice. Leadership may have been successful in emerging markets, but doesn't understand that the U.S. is not the Nordics, is not South Africa. Their product suite consists of repackaging and repurpasing one assessment. There are only so many ways you can slice and dice the OPQ before clients (and they already are) start calling you out and leaving. There has been no innovation with the exception of their LeaderEdge solution (OPQ based). Pay is well below market, and when you confront leadership the viewpoint is then leave and come back.