Going downhill fast - Senior Account Executive Gartner Employee Review

1.0
12 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Good benefits, nothing else I can think of.

Cons

Terrible management- they promote salespeople with no management experience. These people typically got lucky with their account set and got a promotion. They typically drink the kool aid hard and only manage up. Rigid processes- they have a sales process they want you to follow. Lots of micromanagement. You typically have a really small account set and if you follow a bad AE or accounts are cheap or having financial problems they will have no empathy and you will probably be fired or micromanaged to death. I’ve seen about half my training class be set up for failure and about 30% of the people in my training class have already left and about 70% are trying to leave including me. Price of services has exceeded the value- they have increased the price of the product so much it’s really overpriced. Management will tell you to sell the value. The value even if the customer is consuming the product 100% doesn’t equal the cost. Very hard to sell new business and retain business with the bloated cost and lack of value. Terrible overall culture- they constantly make you feel like you aren’t good enough. People are in silos and if you have a terrible manager it’s hard to get help. It’s all about driving revenue despite selling what the customer actually needs. They want you to be extremely pushy and salesy making you look like a used car salesman. I feel gross as a salesperson doing selling the way they want me to.

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5.0
6 June 2026
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Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Terrific coworkers. Nearly everyone at the company is pleasant, professional, and willing to help you even if you’ve never met them before. Hybrid work environment. People generally seem to care about you on an individual level. One of the best corporations I’ve worked for.

Cons

Gartner is not in a great place right now. The business model requires changes and Wall Street analysts have tremendous doubts about the corporate liability in the era of AI. Stock has fallen in half over the past two years. Massive layoffs across the company. Doubt the stability is there for any kind of medium term or long-term career. Below market compensation, offset by pros above when they exist.

5
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