Pros
- Fantastic research and advisory products - Some smart, driven colleagues with lots of opportunities to learn - The Gartner brand can still open doors
Cons
Horrible, outdated sales culture that focuses only on metrics - Considerable staff turnover - Toxic and unresponsive leadership that pretend to make changes - A culture of blame, perpetuated by Sales Managers that has inevitably led to deep divisions across the sales and service delivery teams - Bullying and bad behaviour is accepted and even rewarded - Low morale - No career progression opportunities - you will be promised them but even for high achievers, they do not eventuate -Ineffective and unsupportive HR -Remuneration is less than market average- this has resulted in hiring less experienced sales personnel, but training and onboarding has been cut back and now so poorly executed that few new AE’s are actually set up for success - Virtually no focus on the client beyond lip service to a 'customer first' slogan