When looking for a job, I didn't believe any of these reviews either - Anonymous employee Gearset Employee Review

5.0
5 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When looking at a position at Gearset, I was initially sceptical as so much of the feedback is overwhelmingly positive. One of the best things I did read was Gearset's response to the only bad review on here and I was really impressed. Having been at the company for around 6 months now I can confidently say it is one of the best companies I've ever worked at, for the following reasons - The trust is so enabling, when it comes to my work and progress, everyone trusts me to do an excellent job - The work life balance is phenomenal, I pick my own schedule and work hybrid, obviously there is a level of responsibility with this, but again it all links back to trust. Also I don't get messages or emails in the evenings, it still surprises me to this day. I could write a whole review on just how good the work life balance is. - I have total confidence in the management, something I haven't been able to say at every company I've worked at. However the whole first line team here are top drawer, everyone is approachable and everyone works together. - The people are great, having worked with every department both in England and other countries I can confirm they're a great bunch to work with. You can see the benefits of Gearset's hiring team and processes. There isn't a single person at this company I want to avoid or not work with (not something I can't say for other places I've worked) Don't get me wrong at the end of the day it's still a job and you have to be willing to work hard and contribute, however if you've ever felt the struggle of; no trust, no balance, bad management and difficult members of staff, then you need to get on Gearset's careers page because it may just be one of the best moves you make.

Cons

In previous jobs I've had more annual leave. However I would gladly give up a few days for the excellent work life balance and flexible working at Gearset any day.

Explore other reviews about Gearset

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like the title says - great values and culture Product works Feedback appreciated

Cons

Insurance benefits Lack of leadership in the US

2.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Regular social events. - Collaborative team culture. - Typical b2b saas company with good customer visibility. - L&D budget available and encouraged to use. - Hybrid/flexible work culture.

Cons

- Decision-making is centralized in UK, limiting regional autonomy. - High performance is expected but rarely rewarded with career progression. Especially in entry-level roles. - Feedback is often inconsistent and not actionable. - UHC coverage felt bare-bones for a tech company.

2
avatar
Gearset Response
8mo
Thank you for taking the time to leave us some feedback on your experience. We’re glad to hear you felt connected to the collaborative culture, and that flexibility and learning benefits made a difference for you. Those are things we work hard to protect. On progression, it’s fair to say we’re still building. In Chicago we’ve seen teammates grow into leadership and specialist roles, and we know we need to add more structure so those paths are clearer and easier to access. Growth looks different in Chicago than in Cambridge, partly because the teams are at different stages. But the opportunities are real in both, and we’re committed to making them visible. Visibility and autonomy matter too. Our US team has significant ownership of customer relationships and plays an important role in how we scale. We’ve taken note of your feedback and plan to make it more clear when a role we’re hiring for in the UK, could be done in the US. You also shared that you were getting inconsistent feedback. Our culture only works when continuous feedback works. If that wasn’t landing for you, we need to take a closer look and make sure it’s doing what it should. Getting the right feedback at the right time is a big part of how we all grow. Feedback like this helps us keep moving in the right direction, and we’re grateful for it. Gearset’s ambition is high, and so is our belief that when Gearset wins, everyone here should feel part of that success. We really appreciate you highlighting these areas of your experience. We wish you the very best in your career and beyond, and please don’t hesitate to reach out if you’d like to share more.
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