Nailing it. - Sales Gearset Employee Review

5.0
3 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Gearset is absolutely fantastic place to be - it’s an exciting time and the people and product are both superb. It’s a real privelage to be surrounded by so many super smart people and it genuinely feels like an opportunity to learn and grow every day. The entire staff are completely focused on delivering and there’s a great a sense of community running through the business. Leadership are visible and communicate well. The company is growing and so it will inevitably be hard to maintain the flat structure, but it feels like a big collaborative animal that keeps getting better. There has been some amazing talent added in the last year too - excited for the future and proud to be a part of it.

Cons

Nothing I’d consider a con really

Explore other reviews about Gearset

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like the title says - great values and culture Product works Feedback appreciated

Cons

Insurance benefits Lack of leadership in the US

2.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Regular social events. - Collaborative team culture. - Typical b2b saas company with good customer visibility. - L&D budget available and encouraged to use. - Hybrid/flexible work culture.

Cons

- Decision-making is centralized in UK, limiting regional autonomy. - High performance is expected but rarely rewarded with career progression. Especially in entry-level roles. - Feedback is often inconsistent and not actionable. - UHC coverage felt bare-bones for a tech company.

2
avatar
Gearset Response
8mo
Thank you for taking the time to leave us some feedback on your experience. We’re glad to hear you felt connected to the collaborative culture, and that flexibility and learning benefits made a difference for you. Those are things we work hard to protect. On progression, it’s fair to say we’re still building. In Chicago we’ve seen teammates grow into leadership and specialist roles, and we know we need to add more structure so those paths are clearer and easier to access. Growth looks different in Chicago than in Cambridge, partly because the teams are at different stages. But the opportunities are real in both, and we’re committed to making them visible. Visibility and autonomy matter too. Our US team has significant ownership of customer relationships and plays an important role in how we scale. We’ve taken note of your feedback and plan to make it more clear when a role we’re hiring for in the UK, could be done in the US. You also shared that you were getting inconsistent feedback. Our culture only works when continuous feedback works. If that wasn’t landing for you, we need to take a closer look and make sure it’s doing what it should. Getting the right feedback at the right time is a big part of how we all grow. Feedback like this helps us keep moving in the right direction, and we’re grateful for it. Gearset’s ambition is high, and so is our belief that when Gearset wins, everyone here should feel part of that success. We really appreciate you highlighting these areas of your experience. We wish you the very best in your career and beyond, and please don’t hesitate to reach out if you’d like to share more.
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