Genesco Manager Full-Time - Retail Store Manager Genesco Employee Review

4.0
13 June 2023
Recommend
CEO approval
Business outlook

Pros

-40% off Merchandise (Month Cap) -Commission Rates if you hit monthly SOPs. -Learn how to display/sell merchandise efficiently and quickly -Good supporting management (When I Was New It Was A Great Environment For Growth) -Early selection of new product -Limited Edition / Collaborations with a plethora of Companies -Great connection in and around the company (Youd Be Suprised How Many Of My Regulars Helped Me Out With My Person Life)

Cons

-Pressure to hit SOP's which can be intimidating as a new employee -Miscommunication between employees about whos helping a customer can lead to someone closing a sale someone started and in turn lead to an upset team and toxic work environment-.

Explore other reviews about Genesco

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and communication Good training and knowledge-sharing within the team Clear processes and well-documented procedures

Cons

No cons come to mind.

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Commission based off Sales, And Store sales. Easy ways to move up inside the company.

Cons

Long hours, especially during the holidays/Peak Seasons

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