Pros
Good UW turn times Competent, reliable tech support
Cons
Poor quality, quantity, and availability of marketing content. The "Hub" (company website/central employee resource) is neglected, at this time there is still no material demonstrating the rebranding. Rapid company expansion in 2018 has caused an overextension of the corporate office's resources. This has become functionally apparent in the capabilities and capacities of certain departments (marketing, disclosures, etc). Reasonable to expect a tumultuous year ahead as company adjusts to the recent overgrowth. The repercussions will most likely have a disproportionate impact on loan officers; they tend to be the individuals that are in direct contact with clients and thus their business is directly affected by their reputation.