Would highly suggest looking elsewhere - Process Associate Genpact Employee Review

1.0
19 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Bonuses are obtainable - OT is often available

Cons

- No upward mobility even for top performers - Brutally rigid PTO usage policies - Management will remind you regularly of the state of current job market as a means of attempting retention - 2 years of consistently being a top 10% agent, was scoffed at for asking for an annual raise - Expectations are that agents are on camera at all times, with a hot mic. Trainers and managers are not held to the same standard. - Don't take 16/hr. The people in the room who have been there are making 18/hr and I can tell you they deserve more.

Explore other reviews about Genpact

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

3.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Communication from direct Genpact manager.

Cons

Didn't feel a part of Genpact culture since I was contracted to another company.

See reviews by: Helpful|Rating|Date|All