Job - Disputes & Chargeback Specialist Genpact Employee Review

5.0
22 Aug 2023
Recommend
CEO approval
Business outlook

Pros

i love the job. I loved working from home and they sent equipment

Cons

they need better communication. and need to work better with scheduling

Explore other reviews about Genpact

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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