Fun Environment, Cool Brand, Stressful during Holidays & Collab Releases - Sales Associate Gentle Monster Employee Review

4.0
21 Nov 2024
Recommend
CEO approval
Business outlook

Pros

fun environment working with clients interested in the brand, store management & supervisors are super kind and understanding, loved being able to meet and connect with people at this job, occasional "bonuses"

Cons

NO commission, base rate pay needs to be increased, would appreciate more benefits, limited support or guidance from central management, could use more diversity, quality control is garbage, inconsistent direction from corporate leadership

Explore other reviews about Gentle Monster

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Kind and organized management, amicable supervisors and coworkers

Cons

Having to pay for parking as a part-time associate

1.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool brand. Stands out from the traditional retail setting.

Cons

Highly dysfunctional US and Global HQ team. Zero communication between the two teams. Extremely amateur way of working. Neither team can agree on anything, affecting stores and store teams. All they do is finger point and gaslight and in the end nothing ever gets done or solved. It’s almost like no one in HQ has ever worked in a store before and have no idea how to run a retail business.

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