Unclear Roles, Toxic Culture, and Missed Opportunities - Sales Global Payments Employee Review

2.0
28 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Exceptional People: There are some truly outstanding individuals within the company, though they are few and far between. DE&I Initiatives: The company made strides in implementing diversity, equity, and inclusion efforts, which were long overdue.

Cons

Unclear Role Definition: I started in a very undefined role with promises of commissions, but it took years for the terms to be finalised, and my earnings beyond the low base wage came much later. Toxic Culture: The company displayed deeply unprofessional behaviours, with a toxic culture that was pervasive throughout my tenure. The immense and constant pressure led to colleagues frequently experiencing anxiety attacks. Unbalanced Workload: High performers were given too many additional tasks, while underperformers received lighter workloads but weren't disciplined or managed out. Lack of Accountability: Success was largely driven by a small group of individuals, while many others did not contribute effectively or were allowed to underperform without consequence. Resource Shortages: When key team members were on leave or ill, entire departments would come to a halt, showing a lack of contingency planning and support. Outdated Solutions: Teams were forced to present outdated and poorly developed solutions to clients, which could only be hidden for so long before cracks became evident. Underpaid for Role: I was aware I was being underpaid in my role, and it wasn’t until I left that I fully understood the extent of the pay gap.

Explore other reviews about Global Payments

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great manager, team, and work environment

Cons

Not the fastest pace of development

4.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands-On Experience with Modern Infrastructure Friendly and Supportive Culture Great Resume Builder Work-Life Balance If you value a supportive team culture, a manageable workload, and building high-scale professional project experience, a Global Payments internship is a fantastic stepping stone, especially for launching a career in FinTech or platform engineering.

Cons

Uncertainty Around Full-Time Pipeline Varying Tech Stacks by Team: Because the company encompasses many different product lines and acquired systems, your experience can vary wildly depending on the specific team you land on. Some teams work on cutting-edge, next-gen cloud platforms, while others are tasked with maintaining or upgrading older legacy architectures.

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