Global Payments Reviews

3.6

57% would recommend to a friend

(1,673 total reviews)
avatar

Cameron Bready

66% approve of CEO

52% positive business outlook

Global Payments has an employee rating of 3.6 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Payments employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

2K reviews
2.0
28 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Exceptional People: There are some truly outstanding individuals within the company, though they are few and far between. DE&I Initiatives: The company made strides in implementing diversity, equity, and inclusion efforts, which were long overdue.

Cons

Unclear Role Definition: I started in a very undefined role with promises of commissions, but it took years for the terms to be finalised, and my earnings beyond the low base wage came much later. Toxic Culture: The company displayed deeply unprofessional behaviours, with a toxic culture that was pervasive throughout my tenure. The immense and constant pressure led to colleagues frequently experiencing anxiety attacks. Unbalanced Workload: High performers were given too many additional tasks, while underperformers received lighter workloads but weren't disciplined or managed out. Lack of Accountability: Success was largely driven by a small group of individuals, while many others did not contribute effectively or were allowed to underperform without consequence. Resource Shortages: When key team members were on leave or ill, entire departments would come to a halt, showing a lack of contingency planning and support. Outdated Solutions: Teams were forced to present outdated and poorly developed solutions to clients, which could only be hidden for so long before cracks became evident. Underpaid for Role: I was aware I was being underpaid in my role, and it wasn’t until I left that I fully understood the extent of the pay gap.

3.0
8 Mar 2016

OK place to work, some good and some bad

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relatively good work life balance Good people on the team Negative aspects are being worked on

Cons

More and more process Micro management, feeling that you're a number Poor products being delivered to customers Security seems to be focused on stopping people doing their job, not protecting the customer

1.0
13 Jan 2026

Stay Clear of this Company

Recommend
CEO approval
Business outlook

Pros

Some collegues are kind and caring. Can work from home twice a week.

Cons

Toxic Passive Agreesive management Limited empathy from management Impossible targets High Turnover of staff No abilty to progress in the company

Viewing 1 - 3 of 1,673 Reviews

Glassdoor has 1,814 Global Payments reviews submitted anonymously by Global Payments employees. Read employee reviews and ratings on Glassdoor to decide if Global Payments is right for you.