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Global Tech Solutions (NY)

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A good company that is rapidly growing. - Information and Training Specialist Global Tech Solutions (NY) Employee Review

5.0
15 Jan 2022
Recommend
CEO approval
Business outlook

Pros

My experience with Global Tech Solutions was generally positive. Within my two-year tenure, I learned a lot as an information and Training specialist both technically and in process improvement. Although my position was unexpectedly eliminated due to company restructuring, I did get the opportunity to grow technically and mentor many junior technicians. I will truly miss Devon and Mike, who I considered the best, most fair, and just managers at the company. I will also miss many of the technicians on Green, Blue, and Orange Teams.

Cons

Rather than just terminate proven employees, I would advise to keep long term employees happy by giving raises and offering them other means of employment within the company. Truly hard working, decent, and conscientious employees are hard to find; they should never be taken for granted.

Explore other reviews about Global Tech Solutions (NY)

5.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Lots of access to learn and grow your tech skills. My coworkers are knowledgeable and helpful. Management is overall very fair and understanding.

Cons

GTS can be fast paced with a lot of ticket volume. Many different clients so documentation isn't always perfect.

2.0
26 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the teams do amazing work, some brilliant people who really try to do good work. They are externally effective and customer-centric despite their customers being extremely demanding.

Cons

Garbage pay for non managers. Zero support from management, no direction at all, not a place for long term growth. Trainers are great for giving an overview, but no HR to speak of and there are multiple labor law violations occurring daily. Training for specific roles is nonexistent. Health insurance is way overpriced and not available for two months. Leadership is aloof and often treat people with disdain who ask questions. Very unequal treatment across the company, I want to emphasize that most. If you are a part of the family they will go out of their way to keep you, if you aren't, they will dismiss you without any notice. There is often no prior feedback before termination, I've witnessed people with families being dismissed without a hint of coaching or any trace of management intervention. The only reason I'm still here is because the job market stinks.

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