DO NOT WORK HERE - Front Desk Receptionist Glowbar Employee Review

1.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

I absolutely adored my coworkers and studio managers. They were the only saving grace and the sole reason why I stayed with the company far longer than I should have.

Cons

The CEO continues to open more locations while neglecting current studios that are in desperate need of maintenance and restoration. It was often embarrassing to navigate and try to explain visible issues, broken equipment and lack of supplies within the studio to clients. There was an alleged cleaning crew that was scheduled to come in twice a month, however there was never any evidence of the studio actually being deep cleaned. It always looked nasty. Again, this was embarrassing in front of clients as well as a potential health hazard given the nature of the place. The pay is SO ABYSMALLY LOW for what is expected of you as an employee it is almost laughable. There was talk and promises from headquarters for an entire year about better compensation and benefits. When it came time for said promises, we were given hourly raises that ranged from .30 cents to .50 cents. Underpaying your employees in one of the most notoriously expensive cities, while receiving a 10 million dollar business grant AND paying to have your wedding advertised in the NYT (CEO did this), should be CRIMINAL. The epitome of the final boss of the girlboss, gaslight, gate keep bosses. This only skims the surface of what a truly god awful company this is to work for.

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Glowbar Response
1y
Thank you for the detailed feedback and glad that enjoyed working with your studio team. Your feedback is important to us and we’re sorry you did not have a more positive experience during your time at Glowbar. We are always looking for new ways to make Glowbar the best place to work and would welcome the opportunity to discuss your studio maintenance and compensation concerns in greater detail. Please email me at HR@glowbar.com with your contact information so that we can connect to discuss further.

Explore other reviews about Glowbar

5.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Very friendly staff Very Clean Lots of employee perks Good hours Easy

Cons

I didn’t really have any, i enjoyed working here.

3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong and unique brand concept - I was a member myself before working here and truly believed in the mission. Great place to learn a lot of different modalities. Although because of this, they rush through training, so you need to be able to keep up the pace and learn quickly in order to pass.

Cons

Pay is abysmal. No real incentives to sell product or bonus. Keep in mind that Glowbar attracts clients on a budget so majority of clients are not tipping the standard/suggested 18% gratuity. I did not like that the studio guides were not estheticians/licensed pros themselves because majority of them did not seem to understand how to properly ask for gratuity at checkout and because of this, the estheticians paychecks had to suffer. I worked at multiple stores and each had a completely different vibe based on the management. I'm a somewhat seasoned esthetician so a place like this was hard to work for where they micromanage every little thing that you do.

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