Nightmare - Anonymous employee GoMedigap Employee Review

We're very proud and protective of our people and our environment, and it resembles very little of which you write about in your review. While we’re not perfect, we care deeply for our employees and work hard at providing an incredible work experience for them and highly support them in being successful in their positions. We have a very extensive and selective hiring process and, consequently, enjoy working with some outstanding people. We have 3 company values by which we hire and hold GoMedigappers accountable. 1) Commitment to Excellence – We don't expect people to be great at what they do right off the bat; however, we expect them to continue to work to be better in their positions and we provide extensive training and 1on1s to help them in doing so. 2) Enduringly Positive – This is the one value that can be difficult for some to adhere to. It can also be the most damaging when individual employees don’t adhere to it. We love what we do and negative and disruptive influences bring down the mood and the enjoyment of our daily activities. We have very low tolerance for negativity and people that promote it. At the same time, we regularly invite feedback from our employees on how we can be better and we have a very strong track record of improving based on the feedback. Most of our employees comment on how much they enjoy working at GoMedigap compared to other places they have worked. 3) Heart of a Teacher – This one is self-explanatory. We take great pride in teaching and developing our employees and, in turn, they work hard to learn and, in turn, educate our clients. Strong and positive performers rarely leave GoMedigap. Negative and/or consistent underperformers are provided more support and guidance and offered more patience than they would likely get from most other companies. If they don’t show the commitment to excellence or the enduringly positive attitude we value so deeply, they are eventually let go. Even then, we treat them with a high level of respect and they typically show respect and appreciation towards the company and management when they leave. Occasionally, one who has recently been let go will choose to write a post such as this – which is unfortunate.