Pros
Free gym membership. Other front desk associates were nice and fun to be around. The dress code was casual and allowed for trainers and basketball shorts.
Cons
Poor communication between management and front desk. Management supervised via webcam and would constantly call in to employees to complain about job performance. Over the 6 months I was there, they shifted more and more work away from sales and housekeeping to front desk with little to no training on proper procedures. Pay is abysmal. Managers were hard to request help from. They wouldn't call back on customer complaints, and left us to tell the customer some excuse as to why they were not being helped.Equipment would break down constantly and management would give us no information on progress of repairs for when customers came up and complained to us. We were left up there having to say "I don't know when it will be done."