Pros
- Store management in Aspen stores is excellent
- Vast majority of customers are lovely
- Beautiful and interesting products
- Great perks (demos, cafe, ski friendly schedules, discounts)
- Stable pay with no commission (pro for the year-round folk)
- Truly wonderful and supportive culture at the store level
Cons
- Very little PTO and expensive insurance
- Revolving door in HR with a new rep starting every 6-8 months
- Ops and upper management reluctant to promote from within
- Unprofessional and aggressive communication by the owner