Toxic environment, low pay, poor management, no career - Anonymous employee GreenSafe IT Employee Review

A lot. Very toxic workplace predominantly created by directors lack of care and engagement, HR, senior and middle management. Family run business with family and family friends employed and favouritism being common affairs, especially found in HR, directors and senior management. New employees with zero experience or significantly less experience are often hired on the same low pay as long term, experienced employees - these long term/more experienced employees are still expected to provide full training. As of time of writing, no fire drill at full working capacity (between Mon-Fri 8-4) has been done since moving into the new building on Berry Hill Industrial Estate. During the winter period roof leaks were constant, worsening with heavy downpour - often leaking onto lights and repair stations. If you don't agree or become a yes man/woman with management you are often labelled as troublesome or difficult - even if the ideas proposed by management are illogical, encouraging shoddy repairs or cutting corners. Senior and middle management often lie to staff or ignore them altogether - this is especially done if you vocalise disagreement - they often try to actively make your work environment uncomfortable and inhospitable - this could include being moved from your desk for no genuine reason, tools being used without knowledge and even having them taken away altogether - when management are asked why, the answers are evasive, incredulous or you're simply ignored. Very little communication between departments occur meaning a number of devices are often pushed back and forth resulting in devices being handled 2-3 times, lots of wasted time and inefficiencies. Processes are unclear which again results in triple handling devices. When pointed out to senior and middle management the response is often the same - create a spreadsheet and document the problems (creating more work for the low paid employees) - nothing ever comes to fruition from these spreadsheets. Problems are repeated and you're simply asked to create a new spreadsheet and the pointless cycle begins again. Pay reviews are very very far and few between. Emails will be sent requesting a pay review, the email is either ignored/you have to chase it up. The responses are often very vague and a definitive date is often never provided. Minimum wage workers are somewhat better off as your pay will at least be forced to go up by law. Anyone above minimum wage just watches their pay difference get slowly caught up to by the minimum wage rise, while your KPIs and responsibilities go up with no reward or incentive. At one point a number of repairs were being sent to another company to complete. When management were asked about said repairs being sent out and how that would effect the job moving forward no meaningful response was provided, no care was shown to staff for how this might be unsettling and a cause for concern regarding the parameters of one's job moving forward. A lot of the anxiety, stress and hostile work environment could be alleviated with some basic understanding, honesty, empathy and compassion. Unfortunately this is not something that is of common practice in this workplace. The difference in treatment between warehouse staff and office staff is borderline discriminatory and very difficult to justify. Warehouse staff are treated as inferior to office and are held to higher standards and accountability than office staff, even though office staff have just as much access to customers data and devices. Office staff are also allowed to use the kitchen at any point throughout the work day and eat at their desks, while warehouse staff are told if they wish to make a cup of tea/coffee this has to come off of their 30 minute lunch. HR are often toxic and unhelpful, very much there solely for the interest of the business rather than to actually help employees or provide any helpful guidance or meaningful support. Very quick to turn on staff if their own inconsistencies and contradictions are pointed out. If you have the opportunity to take a different job I would strongly recommend doing so. If not I would strongly suggest being part of a Trade Union.