Toxic environment with unrealistic targets and no job security - Customer Service Representative Groupon Employee Review

1.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Cab facility, insurance, nothing much

Cons

No transparency with employees about performance. Poor audits by QA which constantly puts employees mental health at risk. Unrealistic targets and messed up tools. Employees are subject to races to outperform without recognition. Main moto is to push targets all the time. There is no assurance that the job u hav now will be there for the next day. So unreliable. Not trust worthy. Enormous layoffs without explanation. No room for promotion and recognition. 0% job assurance.

Explore other reviews about Groupon

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Likely to file for bankruptcy soon.

Cons

Driven by executive greed Dishonest and deceptive practices Preys on new naive startup businesses Employees are treated as disposable commodities

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