What is happening - Account Manager Groupon Employee Review

1.0
19 Nov 2012
Recommend
CEO approval
Business outlook

Pros

If you are lucky you could be placed into a better market and get stronger accounts that wanted to be re-featured. Don't count on it and not sure that falls into the positive category !? I enjoyed and appreciated my colleagues. Who cares about free drinks and casual dress. It's 2012 and those are standard with many companies.

Cons

There were few months that our goals did not go up and management offered zero transparency into how goals were calculated. Every month you see moral decrease, people leave and extreme frustration begin. Everyone fears the worse and you are micromanaged beyond belief. If you are over goal every month no matter they will tell you to make more calls like you don't understand what it takes to make money. Sales reps are forced to run certain deal structures even if that is not in the best interest of the business wanting to run a deal. They then run successful deals on competitor sites. Business owners are frustrated and flat out angry at the calls they receive because you are selling into a small territory within a closed market (it's close to begging) Success comes down to luck - flat out. New products, incentives and procedures are introduced only to fail or be taken away. Management has taken the company into payments, cc processing and search. It is felt that hey are throwing hail mary's and it shows desperation.

Explore other reviews about Groupon

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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