Horrible mismanagement, difficult product to sell, lack of flexibility - Inside Account Representative Groupon Employee Review

2.0
7 Oct 2014
Recommend
CEO approval
Business outlook

Pros

-Young work environment with some smart colleagues -Good training programs - learning to sell in a consultative way -A few fun company events throughout the year

Cons

-Complete lack of empathy on sales reps from upper management - for example, the CEO has requested multiple times to have sales teams sit in his desk to increase the "pressure cooker"/boiler room effect, causing undue stress on sales teams. -Fear based environment - fear of not hitting your "number", everyday, fear of repercussions for this and of course, fear of ultimately losing one's job (even for strong performers, which I was). This fear certainly harmed productivity. -Product is very difficult to sell (hurts a lot of businesses - why they would ever do Groupon I don't know) and lack of flexibility from management for these constraints to work through challenging situations -Transactional sale more than long-term sell (always focused on short term) -Call center mentality with unrealistic daily expectations and emphasis on daily activity - talk time, dials, etc.

Explore other reviews about Groupon

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Incredibly smart, talented people working around you Very transparent leadership Plenty of room to grow and excel

Cons

I honestly don't have any!

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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