WORST MANAGEMENT - Customer Service Representative Groupon Employee Review

2.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

No Dress code 8hrs working

Cons

Nobody will hear what you have to say No skip level meetings Targets will increase as per their will Warnings will be given for every small mistake which will lead to direct termination No respect to CSR employees

Explore other reviews about Groupon

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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