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Grove Bay Hospitality

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Smart Owners but Souless Company - Assistant General Manager Grove Bay Hospitality Employee Review

2.0
12 May 2021
Recommend
CEO approval
Business outlook

Pros

The three executives who own the company are very smart. By the simple act of being present, you'll learn very advanced hospitality thought and philosophy.

Cons

* Grovebay overworks their managers (burns them out and runs them into the ground) and only their "preferidos" receive consistent and legitimate corporate support. * Grovebay's solution to everything is to create more spreadsheets and checklists. If it looks good on paper, the owners are hellbent in thinking that it must work in reality. When that's not the case, they just beat up their managers and rarely admit the flaws in their systems. * Their scheduling and payroll systems are super out-of-date and prone to human error. Whenever these systems reveal flaws and cracks, the stores (again) bear the brunt of the blame. * The management training and support is atrocious and mostly non-existent. Many managers receive attitude or a verbal berating when they ask for help. There are a couple of people in the corporate office who are approachable and helpful. Thank God. * Very low morale among the staff is probably the biggest challenge for this company. The owners are CPAs and a lot of the corporate office personnel is very robotic. So people dynamics is unfortunately not their forte (even though "people first" is a stated core value of theirs). * They pay managers lower than many of their competitors. *Work/life balance? Forget about that at this company!

Explore other reviews about Grove Bay Hospitality

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Lots of people to learn from, supportive team, great culture

Cons

I dont have any cons

5.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Favoritism is a big thing. Good employees get better shift and sections

Cons

The summer sucks because it’s really hot in Miami and it’s all outside seating

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