7y
Hi there,
Thank you for taking the time to provide feedback!
During my own interview process at Growth Pilots, I was also pleasantly surprised to hear that individual team members only worked on 2-4 accounts and weren’t exceeding bandwidth 🙂 As someone who puts employees first, this was a huge selling point for me!
During the past year and a half, our company has transformed itself in regards to People Ops policies and processes. While this has been a main focus for myself since joining the team, I’m thrilled to say the entire Management team came together earlier this month to determine additional processes needed across the company. We’re working to build these out for everything from hiring to on-boarding to client calls to budgeting. We had our initial kick-off with client calls and it’s already had a major impact on the team. When the rest of these processes are finalized and rolled out, I believe we’ll see some major improvements when it comes to training new hires, account management and more.
If you have any further feedback to share, please don't hesitate to email me directly at stephanie@growthpilots.com.
All the best,
Stephanie
People Operations Manager