Great experiences, pay scale not great. - Service Coordinator Gucci Employee Review

3.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Gucci encourages community. We built great relationships with other stores and generally enjoyed a great work environment. Most people are really friendly.

Cons

The pay structure was pretty unfair. BOH employees and coordinators weren't eligible for bonuses or incentives, and they were frequently left out of store contests. The sales team of course drives the numbers, but without the work of the BOH and coordinators, sales would suffer. The work load was also horribly balanced.

Explore other reviews about Gucci

5.0
28 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Pay And Good Benefits

Cons

No Life Balance At All

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

One thing - employee discount

Cons

Leadership and communication lacked consistency. Employee well-being often felt secondary to metrics and sales performance. Expectations continued to increase while support and recognition declined. The culture became increasingly stressful, and decisions affecting employees were not always handled transparently. Many talented employees left due to burnout, turnover, and lack of confidence in management.

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