Empty promises and toxic management - Sales Representative Guideline Employee Review

1.0
25 May 2023
Recommend
CEO approval
Business outlook

Pros

The benefits package is great, and some (I repeat SOME) of the people who work there are really incredible.

Cons

Absolutely toxic management. Empty promises on promotions. The CEO could absolutely care less about the employees he has working at this company in addition to what happens to them. He is so far removed from Guideline and it is so blatantly obvious. They just went through their second round of layoffs for the company after quoting to the entire company there would be "no more layoffs" and now on LinkedIn they are hiring again for those same positions from the mass of layoffs? Ridiculous. The main issue is with management though. I went to HR several times about my manager and I not getting along and seeing eye to eye on my career goals and I never felt listened to. If you want to work for a company simply for the paycheck and just keep your head down and fly under the radar, this is the company for you. Going above and beyond gets zero recognition and the management in certain departments is beyond toxic. Some of the managers truly DO NOT deserve to be leading teams of people. They are uncaring, unfeeling, and Guideline does not take mental health problems seriously. I've never felt so low at a company as I did when I worked here.

Explore other reviews about Guideline

5.0
9 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Positive and inclusive culture Company stays focused on key objectives Disciplined about financials and company health

Cons

Focus and pace are average startup level, which can be too much for some Growth has stabilized

2.0
31 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, decent benefits

Cons

They don’t give sufficient raises. They have no bonus structure. The vast majority of the people who work here have no prior experience in finance, yet they’re trying to present themselves as a legitimate financial institution and registering as a broker dealer. They’re really just flying by the seat of their pants, rather than applying actual experience and knowledge of the industry. The level of professionalism for what they hope to achieve is questionable. They’re shortsighted and have over hired, only to then lay off large groups, including people hired only months before. I left a higher paying job to work at Guideline, believing it was a good career move. I was repeatedly assured my role was essential and valued. Then with the recently announced Gusto acquisition, I was laid off after only a few months, along with at least 33 others. This was after I was used for my financial industry knowledge, and then tossed aside when they had the information they needed, that no one else could provide because of the severe knowledge deficit within the company.

5
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