Flexible, straight forward - Customer Service Executive Gymshark Employee Review

5.0
10 Mar 2022
Recommend
CEO approval
Business outlook

Pros

-private medical insurance -good sick pay -good parental leave -if you work for the foreign language team, you don't have shifts and the pay is slightly higher -cheap subsides lunches in the office (£3,50 for a main course and you get £5 allowance per day so basically free)

Cons

-because of the different time zones from which customers will reach out to customer service in English, shift work is required for agents who only speak English -there is not a lot of communication across different teams/different roles

Explore other reviews about Gymshark

5.0
24 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gymshark really sticks to its core values. The people are awesome and great to work with. Excellent work-life balance.

Cons

As a UK-based company, working in the United States is tough sometimes. We often get information late from our UK partners. The company definitely needs to build out its US office more and add more vital job functions.

1
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

uniform allowance was really great

Cons

managers do not trust employees and micro manage

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