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      HGS

      Engaged employer

      HGS reviews

      Work at home - Customer Service Representative HGS Employee Review

      3.0
      7 July 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Full time hours and shift bids

      Cons

      Technical issues hard to resolve with company when work at home

      avatar
      HGS Response
      7y
      Hi, thank you for sharing your valuable feedback. We truly believe that our employees are our greatest asset, and we are always looking at ways to help our team to develop, learn and grow. We would like to continue this conversation with you to help us improve, and for this reason your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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