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      HGS

      Engaged employer

      HGS reviews

      Favoritism - Management HGS Employee Review

      1.0
      10 July 2019
      Management
      Recommend
      CEO approval
      Business outlook

      Pros

      40 Hours, 1 1 1 1 1

      Cons

      Favoritism is key, hard workers are treated unfairly. Upper management sees their own management as a number, I can just imagine what they think about their CSRs. This company is good to start but it is a third party being ran from India, so American values are out the door. You are not treated as a person.

      avatar
      HGS Response
      6y
      We are sorry to hear about your HGS experience. We are focused on offering the very best support to our employees. At the same time, we take your feedback seriously and we would like to discuss your views further so that we may be able to address the issues that you raise. Please email me at talk2us@teamhgs.com to further the two-way conversation.

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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